Story: Ambulance services

Ambulance communications

Callers dialing 111 are asked whether they need fire, ambulance or police, and are connected with the appropriate communications centre. Those requiring an ambulance speak to a qualified operator, such as this St John’s officer, who gives instructions on caring for the patient until the ambulance arrives. Listen to a real-life call to an ambulance communications centre by a woman whose husband had gone into cardiac arrest. With the operator’s help she performed CPR, and her husband survived.

Using this item

St John New Zealand

This item has been provided for private study purposes (such as school projects, family and local history research) and any published reproduction (print or electronic) may infringe copyright law. It is the responsibility of the user of any material to obtain clearance from the copyright holder.

All images & media in this story

How to cite this page:

Nancy Swarbrick, 'Ambulance services - Development of ambulance services', Te Ara - the Encyclopedia of New Zealand, (accessed 8 December 2021)

Story by Nancy Swarbrick, published 11 Mar 2010